Amendment summary
Lord Kingsland moved amendment 354, in clause 130, page 67, line 12, at end to insert: “(ha) for an ombudsman to award costs against the respondent in favour of the OLC for the purpose of providing a contribution to resources deployed in dealing with the complaint if— (i) the complaint against the respondent is determined or otherwise resolved substantially in favour of the complainant, or (ii) in the ombudsman’s opinion the respondent failed to deal with the complaint in accordance with the regulatory arrangements which the relevant approved regulator has made under section 109.”